Privacy Policy
Last updated: 26 August 2026
Earth Root Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information may be collected when you visit this website, make a purchase, contact Earth Root Studio or subscribe to communications, and how that information is used and protected.
Information I may collect
When you use this website, I may receive personal information that you choose to provide, such as your name, email address, postal address, telephone number and details relating to an order or enquiry.
If you make a purchase, information necessary to process and fulfil your order will also be collected. Payment information is processed securely by the payment providers used by this website; Earth Root Studio does not directly store your full payment card details.
How I use your information
Your personal information may be used to:
process, prepare and deliver your orders;
respond to enquiries and provide customer service;
communicate with you about an order or transaction;
maintain appropriate business, tax and accounting records; and
send marketing emails or updates only where you have chosen to receive them.
I will only use personal information where there is an appropriate lawful basis for doing so, such as fulfilling a contract with you, complying with a legal obligation, pursuing legitimate business interests, or where you have given consent.
Sharing your information
I do not sell or rent your personal information.
Information may be shared with trusted service providers where necessary to operate Earth Root Studio and fulfil your order. This may include website hosting and ecommerce providers, payment processors, delivery services and other providers involved in running the website or completing your purchase.
These providers receive only the information needed to perform their services and process information according to their own privacy obligations.
Cookies and website analytics
Earth Root Studio uses cookies and similar technologies to help the website function correctly, understand how visitors use the site and, where applicable, remember preferences.
Squarespace and other services used by this website may collect technical information such as your browser type, device information, IP address and how you interact with the website.
Where required, non-essential cookies will only be used with your consent. You can manage your cookie preferences using the cookie controls provided on the website and through your browser settings.
How long I keep your information
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, responding to enquiries and meeting legal, tax and accounting requirements.
When information is no longer required, it will be securely deleted or otherwise disposed of where reasonably possible.
Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to the information I hold about you, ask for inaccurate information to be corrected, request deletion in certain circumstances, restrict or object to certain uses of your information, and withdraw consent where processing is based on consent.
You also have the right to raise a concern with the UK Information Commissioner’s Office if you believe your personal information has not been handled appropriately.
Contact and data protection concerns
If you have a question about this Privacy Policy, would like to exercise any of your data protection rights, or have a concern about how your personal information has been handled, please contact:
Earth Root Studio
Shelly Cook
Email: earthrootstudio@gmail.com
If you are not satisfied with how your concern is handled, you also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
International data transfers
Some of the service providers used to operate this website may process or store personal information outside the UK. Where this happens, appropriate safeguards are used to protect personal information in accordance with UK data protection law.
You can contact Earth Root Studio if you would like more information about the safeguards relating to your personal information.
Information needed to place an order
When you place an order with Earth Root Studio, certain personal information is required so that I can process your purchase, take payment, communicate with you about your order and arrange delivery. This includes information such as your name, contact details and delivery address.
If you do not provide the information required to complete your purchase, I may be unable to accept or fulfil your order.